EN
FR
DE
EN
FR
DE
Privacy Policy
Richie AI Financial Planner ("Richie", "we", "us", or "our") is a product of FREP FINTECH SOLUTIONS PVT LTD, committed to maintaining the highest standards of privacy and data protection. This Privacy Policy outlines the manner in which we collect, process, use, disclose, and safeguard your personal and financial data when you access, browse, register, or engage with any of our services, either via mobile applications, websites, or third-party integrations.
By accessing or using Richie, you consent to the practices described herein.
This Privacy Policy applies to all individuals who access or use our services, including registered users, subscribers, and visitors, and covers data collected via mobile applications, websites, customer support, and any affiliated channels operated by Richie or its authorized partners.
We collect various types of information to provide personalized financial services and ensure regulatory compliance. This includes, but is not limited to:
Full name, gender, date of birth, contact number, and email address
Government-issued identification (e.g., PAN, Aadhaar) for regulatory compliance and KYC verification
Residential address, marital status, occupation, and details of dependents
Income and expense details, bank account balances, and bank statements
Investment portfolios including mutual funds, equities, bonds, fixed deposits (FDs), Public Provident Fund (PPF), etc.
Loan obligations, EMI schedules, and credit score information
Insurance policy details (life, health, general insurance)
Defined financial goals such as retirement planning, education funding, and real estate investments
Device and browser metadata, IP address, device identifiers, and operating system version
Session activities, in-app interactions, clickstream data, and feature usage analytics
Time stamps, geolocation data (if permission is granted), and application error logs
Analysis of spending patterns, saving habits, and investment behaviors
AI-generated financial personas and risk tolerance profiles
Data collection and processing are justified on one or more of the following legal bases:
Fulfillment of contractual obligations to the user
Legitimate interest in improving our services
Compliance with legal obligations NBFC
Consent voluntarily provided by the user (with opt-out rights)
Protection of user and company rights in case of fraudulent use
Your data is used strictly for:
Generating personalized financial plans, investment advice, and risk management strategies using AI and ML algorithms
Tracking goal progress and issuing real-time alerts (overspending, market events, rebalancing recommendations)
Executing investment instructions through licensed intermediaries, where applicable
Identity verification, fraud detection, compliance checks, audit logs
Performing analytics, A/B testing, product development, and feature enhancement
Marketing and communication (with clear opt-out mechanisms)
Fulfilling legal requests from enforcement and regulatory bodies
We adhere to the principle of minimal disclosure. Data may be shared only under the following circumstances:
Disclosures mandated by courts, regulators, or law enforcement
Compliance with SEBI, RBI, Income Tax Act, AML/KYC laws
Cloud infrastructure (e.g., AWS, GCP)
KYC and identity verification agencies
Payment processors, custodian banks, or brokerage firms
Data analytics and behavioral insight tools (bound by NDAs)
Mergers, acquisitions, or restructuring may involve data transfer
In such cases, data remains protected under binding commitments
We do not sell your personal data under any circumstances.
All personal and financial data is stored within India-based servers, in compliance with
RBI’s data localization norms. In exceptional cases of international integrations, safeguards
such as Standard Contractual Clauses (SCCs) and Data Processing Agreements (DPAs) are
employed.
We retain your data only for:
The duration of your relationship with Richie
Legal, regulatory, and audit requirements
Resolution of disputes, fraud prevention, and contractual enforcement
Inactive or terminated accounts are securely archived or deleted in accordance with applicable data retention laws.
We maintain a high standard of data protection through:
End-to-end encryption (AES-256/SHA-512 protocols)
Role-based access control (RBAC) and two-factor authentication
Regular vulnerability assessments, penetration tests, and audits
24×7 monitoring of infrastructure for threat detection
Despite these efforts, no digital transmission is 100% secure. Users are urged to maintain confidentiality of login credentials and report any suspicious activity.
You have the right to:
Access the data we hold about you
Rectify inaccurate or incomplete data
Erase your data (“Right to be Forgotten”) where legally permissible
Restrict or object to certain processing activities
Withdraw consent at any time for non-essential communications
Data Portability: Request transfer of your data to another service provider
Requests can be submitted via [Insert Data Rights Request Form URL or Email].
Richie uses cookies, web beacons, and similar technologies for:
Session management and fraud prevention
User experience customization
Analytics and advertising
You may control cookie preferences in your browser or app settings. Note: Disabling certain cookies may affect functionality.
Richie does not knowingly collect data from individuals under 18. Any such data inadvertently collected will be deleted upon detection. Users acting on behalf of minors must ensure they possess legal authority to do so.
Richie uses Large Language Models (LLMs) and machine learning algorithms to offer financial insights. These tools are:
Educational and informational in nature
Not a substitute for certified financial advice
Subject to limitations and biases inherent in AI technologies
Users must exercise their own judgment and are encouraged to consult qualified professionals before making financial decisions.
We reserve the right to modify this Privacy Policy at any time. Updates will be notified through:
Email notifications (where provided)
Prominent in-app banners
Updated version on our official website
Your continued use of Richie post any updates implies acceptance of the revised terms.
For any queries, complaints, data access requests, or clarifications, please reach out to: